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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judith Benz-Riner

Judith Benz-Riner

October 2, 2026

5  out of  5
rating by Judith Benz-Riner
"Danielle (Agent Steven) (Tennessee) from State Farm Mutual Automobile ins Co, initiated a call to my home and spoke with me on 08/25/2026. I already had car insurance. She stated that stated that State Farm could do better with the same issues I had prior. I listened, she was very informative, explained everything I needed to know, was polite, funny at times and in the end she knew her information. Of course I cancelled my old policy and signed with State Farm Mutual, due to a great price, a great history and a great sales woman, thanks Danielle!"
We responded:
"Judith, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! Glad to hear that Danielle was so helpful and informative. "
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Stephan Williams

September 23, 2026

5  out of  5
rating by Stephan Williams
"Good customer service and quick responses."
We responded:
"Thank you for the 5-star review of Steven Hlatky’s team - we really appreciate your kind words! "
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Tammy Rose

September 22, 2026

5  out of  5
rating by Tammy Rose
"Mathew at State Farm was very knowledgeable, he was able to give me some quotes within an hour and great rates too, I’m very pleased with my service that I received and I will tell everyone that asks me about getting an insurance quote for home and auto. I wish I had called there sooner!"
We responded:
"Wow - thank you for the amazing 5-star review, Tammy! It means a lot to our team here in Maryville to know you had such a great experience with us. "
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John Davis

September 21, 2026

5  out of  5
rating by John Davis
"Danielle was excellent to work with . Very pleasant and thorough."
We responded:
"Thank you so much for the 5 stars, John! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Loren Sturgis

September 16, 2026

5  out of  5
rating by Loren Sturgis
"The team was courteous and professional. They met my needs."
We responded:
"Loren, thank you for the fantastic review! We’re always here to support you with your insurance needs in Maryville. "
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Caylun Chatmon

September 15, 2026

5  out of  5
rating by Caylun Chatmon
"Hi,
Steven was exceptional is customer service is top tier .. he held on with me as I had to get some things situated but I appreciate his patience .. thank you State Farm .. Glad to be apart of the family !!"
We responded:
"Thanks so much for the amazing review, Caylun! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. "
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Sarah Rowe

August 28, 2026

5  out of  5
rating by Sarah Rowe
"Working with Lynn is always a pleasure!! Fast and easy!"
We responded:
"Sarah, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Colleen Palmer

August 27, 2026

5  out of  5
rating by Colleen Palmer
"Daniella was very helpful & honest about the coverage and cost! I couldn’t be happier!"
We responded:
"Colleen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Romaine Clue

August 25, 2026

5  out of  5
rating by Romaine Clue
"Very fast response and very helpful. I didn’t have to go through the long lines of questions to feel tricked into paying more.

Very knowledgeable and helpful."
We responded:
"Hi Romaine, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Maryville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steven Hlatky "
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Johnny Boring

August 25, 2026

5  out of  5
rating by Johnny Boring
"They were the best assisting me to get all my vehicles and houses insured in 1 place. They also cared about the passing of my wife sending their condolences. I was more than an account with them"
We responded:
"Johnny, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Hannah S

Hannah S

August 13, 2026

5  out of  5
rating by Hannah S
"Danielle was very very helpful with getting me set up with insurance on my car! She sat with me and explained everything I needed to know, cracked jokes with me, and was just super nice to me the whole time!!! Would 100% recommend her to people"
We responded:
"Hannah, thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Hlatky’s team. "
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Jenniffer Sparks

August 13, 2026

5  out of  5
rating by Jenniffer Sparks
"They were great with everything."
We responded:
"Jenniffer, thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Amelia Cartwright

Amelia Cartwright

August 7, 2026

5  out of  5
rating by Amelia Cartwright
"Steven was very kind about everything. He answered all of my questions. Told me everything that I needed to know went over everything with me. Steven was the absolute best. He even called my other insurance company with me on the phone and helped me cancel my policy with them. Thank you so much for the best experience Steven you’re the best!!!!"
We responded:
"Wow, thank you for the 5-star review, Amelia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Patrice Woodard

August 3, 2026

5  out of  5
rating by Patrice Woodard
"Matt was very professional and answer all my questions. Very knowledgeable."
We responded:
"Hi Patrice, we really appreciate your 5-star review! We’re so glad you had such a positive experience with Matt.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steven Hlatky "
Profile photo of Tracy Robinson Kote

Tracy Robinson Kote

July 30, 2026

5  out of  5
rating by Tracy Robinson Kote
"We’ve been with State Farm for years, but this year was the first time we really needed them. After the total loss of two vehicles and moving to a new home, they were outstanding every step of the way. They made a stressful season much easier to navigate by being responsive, knowledgeable, and genuinely caring. Every question was answered, and every claim was handled professionally. We’re incredibly grateful for their support and highly recommend this State Farm."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Matthew Reels

Matthew Reels

July 29, 2026

5  out of  5
rating by Matthew Reels
"Well worth checking out."
We responded:
"Thank you so much for the 5 stars, Matthew! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Michelle Mink

Michelle Mink

July 29, 2026

5  out of  5
rating by Michelle Mink
"Danielle, the agent I dealt with at this office was knowledgeable, helpful and answered all my questions. She worked to get me a policy on my home and auto I could afford. Highly recommend her and this State Farm office."
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Maryville. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Bryanell Rop

Bryanell Rop

July 27, 2026

5  out of  5
rating by Bryanell Rop
"Steven was able to get me better coverage than I had, for a lower price than what I was paying. So grateful for his help and for making the transition to a new insurance an easy process."
We responded:
"Bryanell,  thank you for the amazing 5-star review! It means a lot to our team here in Maryville to know you had such a great experience with us. "
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tameeka washington

July 23, 2026

5  out of  5
rating by tameeka washington
"Steven was great throughout the process and helped me find significant savings."
We responded:
"Tameeka, thank you so much for the 5 stars! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Zakayla Kitt

Zakayla Kitt

July 17, 2026

5  out of  5
rating by Zakayla Kitt
"I had a great experience working with Steve. He made the insurance process quick and easy, took the time to answer all of my questions, and was very knowledgeable. He was professional, friendly, and genuinely easy to talk to, which made the whole experience stress-free. I really appreciated how efficient he was while still making sure I understood my coverage options. If you're looking for someone who provides excellent customer service, I highly recommend asking for Steve!"
We responded:
"Zakayla, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Jim Hands

Jim Hands

June 30, 2026

5  out of  5
rating by Jim Hands
"Danielle was great, along with everyone else at the office! I have been assured that I’m insured. Very knowledgeable, professional, and patient. Thanks!"
We responded:
"Jim, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steven Hlatky’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Maryville ."
Profile photo of Curtis

Curtis

June 29, 2026

5  out of  5
rating by Curtis
"Car insurance and I am going to add my home!!! Wonderful prices @ and great service GO!!😇 thank u Steven, for your concerness,,professionalness°👍👍👍👍👍!!!!!"
We responded:
"Curtis, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steven Hlatky’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dane markley

June 29, 2026

5  out of  5
rating by Dane markley
"Very easy to communicate with! Everything was explained upfront and any questions I had were answered fully."
We responded:
"Thank you for the amazing review, Dane! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Tanner Covington

Tanner Covington

June 24, 2026

5  out of  5
rating by Tanner Covington
"Steven is the best, he got my rate way down and better coverage! He was also very friendly and professional. Excellent customer service."
We responded:
"Thank you for the amazing review, Tanner! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Mary Larrabee

Mary Larrabee

June 21, 2026

2  out of  5
rating by Mary Larrabee
"When I had a serious question, on a Saturday, I was routed to an automated answering machine and given a list of choices for topics my question might cover; none of the topics applied. I selected a random choice. The machine told me there would be a twenty minute wait and I could leave my name and number and they would call me back. I did. They didn't. The lack of personal service, or any service, was frustrating. Have been with State Farm over twenty years. Will be looking for better service elsewhere."
We responded:
"Hi Mary—thank you for your feedback. We’re sorry you experienced what you described when you called on a Saturday in April—being routed to an automated system and then not receiving a callback is not the level of service our office aims to provide.

After your initial call, we didn’t receive any additional contact from you to discuss your question until you left this review months later. We reached out to you to follow up and discuss next steps/options, but you let us know you weren’t interested in continuing the conversation.

We appreciate you bringing this to our attention, and if there’s anything else we can do, please let our team know. We would love an opportunity to change your future experiences with us."